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Thread: Voiding Standalone Chargeback

  1. #1
    Member
    Join Date
    Jul 2001
    Location
    IL, Usa
    Posts
    57

    Voiding Standalone Chargeback

    Here's the scoop
    Running JDE OneWorld b7332 SP 17.1

    Have a cash receipt that needs to be voided. It contains some Standalone Chargebacks and Standalone Write Offs. They won't reverse by using the Row Exit to void from the Standard Receipts Entry Screen.

    Now I have a receipt that has the invoices reversed but not the Chargebacks or writeoffs.
    Does anyone know how to do this?



    Deborah Foster
    Business Systems Analyst
    B7332 SP17.1
    AS400 R5v1
    NT 4.0

  2. #2
    New Member
    Join Date
    Apr 2018
    Location
    Qc, Canada
    Posts
    9
    I know that this question was posted back in 2002, but I am taking the chance to reopen it to see if someone knows how to resolve it? We have the same issue.

    thank you

  3. #3
    When you try to void a standalone chargeback or write-off and it doesn't work, what steps are you performing, and what error are you receiving?
    Which JDE software are you using? (program and version)

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