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Thread: Strange JDE behavior -- possibly after Windows Updates

  1. #1
    Senior Member DSauve's Avatar
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    Strange JDE behavior -- possibly after Windows Updates

    Starting yesterday, we have had numerous reports from our end users that JDE was not behaving as it normally would.
    One user couldn't copy a grid cell value like they normally could.
    Other users had different results in Time Entry (P051121), where they get different results if they tab out of a field vs. clicking on the row below.
    Still other users have had problems entering a request date into PO Entry (P4310) in Detail Revisions.

    I suspect it may be due to a Windows update that came out this week, and was wondering if any other users are seeing similar behaviors.
    Don Sauve
    Wagstaff, Inc.
    E1 9.1, Win2012 R2, Oracle 11.2.0.4, TR 9.1.5.3, WebLogic 12.1.3, BI Publisher

  2. #2
    our users are having similar problems. The cause is Microsoft KB4041676 update from October 10th. Does anyone know if Microsoft is going to release a fix for this? We uninstalled this update and it started working properly!

  3. #3
    Senior Member DSauve's Avatar
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    We found Microsoft updates KB4040685 and KB4041681 to be the culprits. It looks like Microsoft released a bunch more updates today -- maybe some "fixes for the fixes"! These were updates on end user computers.
    Don Sauve
    Wagstaff, Inc.
    E1 9.1, Win2012 R2, Oracle 11.2.0.4, TR 9.1.5.3, WebLogic 12.1.3, BI Publisher

  4. #4
    Mario , thanks for the info. This was an update on the End User workstations ?
    EnterpriseOne Xe to 9.2
    Windows/ Unix / AS400
    Oracle , SQL Server, DB2
    WAS , WLS
    AppWorx, Tidal , SmartScheduler

  5. #5
    Ice, sorry it was on an end users windows 10.

  6. #6
    Senior Member DSauve's Avatar
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    We also had problems with KB4041678 on Windows 7 workstations.

    So the current list, with Mario's addition are:
    Windows 7 - KB4040685, KB4041681 and KB4041678
    Windows 10 - KB4041676

    Update: I've reported this to Oracle support, and they verified that at least one of these Windows updates causes issues, and have created bug # 26970405.
    Last edited by DSauve; 10-13-2017 at 02:55 PM.
    Don Sauve
    Wagstaff, Inc.
    E1 9.1, Win2012 R2, Oracle 11.2.0.4, TR 9.1.5.3, WebLogic 12.1.3, BI Publisher

  7. #7
    Thanks for all the information.
    I was thinking there should be a fix by Microsoft instead of Oracle as there will be lots of ESUs for different module and area or it is too early to say.

    Thanks

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  8. #8
    Senior Member DSauve's Avatar
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    I don't know if Oracle will issue any fixes, but at least I wanted them to be aware of the issue in case anyone else runs into similar symptoms.
    Don Sauve
    Wagstaff, Inc.
    E1 9.1, Win2012 R2, Oracle 11.2.0.4, TR 9.1.5.3, WebLogic 12.1.3, BI Publisher

  9. #9
    Senior Member DSauve's Avatar
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    I received an update on my SR from Oracle support late yesterday letting me know that they have a POC fix available for this issue. It is very rare to see a 6-day turnaround and get a POC fix, so it's clear to me that Oracle is taking this very seriously.
    The bug number is 26970405 and, if you are affected (or think you may be), you may want to create an SR with Oracle support and request a POC (one-off) fix for this issue. You will have to answer the usual 10-12 questions and upload a few files from your web servers.
    Don Sauve
    Wagstaff, Inc.
    E1 9.1, Win2012 R2, Oracle 11.2.0.4, TR 9.1.5.3, WebLogic 12.1.3, BI Publisher

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