kamruzzaman
Active Member
JDE is creating service charge even if the AFC(Apply Finance Charge) flag is off in Customer Master Application
Hi All
Need help.
Customer is being assessed service charges but the box in customer master for that customer is not
checked that would make service charges active. And none of the parent/children linked to this account have the option selected either.
Detail:
Charge back invoices(document type RB) has been created for the customer with ChargeBack reason code CD and UTIC = 26.
This seems that the chargeback invoice has been created through Auto Receipt application.
We just want to know that is there any effect of Auto Receipt application in AFC(Apply Finance Charge) flag in Customer Master.
Version One-World XE
Regards
Kamruzzaman Ansari
Hi All
Need help.
Customer is being assessed service charges but the box in customer master for that customer is not
checked that would make service charges active. And none of the parent/children linked to this account have the option selected either.
Detail:
Charge back invoices(document type RB) has been created for the customer with ChargeBack reason code CD and UTIC = 26.
This seems that the chargeback invoice has been created through Auto Receipt application.
We just want to know that is there any effect of Auto Receipt application in AFC(Apply Finance Charge) flag in Customer Master.
Version One-World XE
Regards
Kamruzzaman Ansari
