FW: Job Waiting in Job Queue

Has anyone ever had any job submitted to a particular queue get stuck in
Waiting status. No other jobs are running and the same job in a different
queue takes off instantly.

Any input will be appreciated.

Carla Lyons
Senior Programmer Analyst
[email protected] <mailto:[email protected]>
Sargent Manufacturing
(203)498-5610

Yes, I have seen this happen: check to see that the jobq is not on hold and also that it is associated with an active subsystem. To do this, use the WRKJOBQ *ALL and find it in the list.

What platform is your Enterprise server? They all handle job queues differently...

Its SQL running on an NT server.

Thanks

How would I do this in One World? We are SQL on NT server.

Re: RE: FW: Job Waiting in Job Queue

Unfortunately, SallyWhite describes a process you would use on an AS/400. There is no equivalent on Windows.

This isn't an easy thing to test during normal business hours, but what happens if you stop all JDE services, and restart them? Does the job start processing then? Or is it still waiting?

I would stop the JDE Queue on the ENT that is hanging and restart it
again,just the Queue only not the JDE Network. Otherwise you will kick
everyone off the system, do not forget to wait for all the Kill Queue in the
Task Manager before you restart the JDE Queue again.
Is anyone have any other suggestion.


Thai Nguyen
B7332, SP11.3, MSSQL7, SP3

RE: RE: FW: Job Waiting in Job Queue

I have had this happen two different ways. Once a developer assigned the
UBE to a default queue and spelled the name of the Queue wrong. The other
time a user modified their JDE.INI file and spelled the default process
queue name.

Joy

Yes,,,,,,there can be several causes.
One or more queue kernel processes may have died.
Stop and restart the JDE QUEUE service on Windows ES should correct this.