Purchase Order records not written - HELP !!

i_stevens

i_stevens

Member
Hi All

I need some help with this one.

Consider this:
1. Enter 3 purchase orders
2. Print 3 purchase orders
3. Review your open order inquiry and find that only 2 of the purchase orders exist !!

Weird ??! I think so !

I have a Purchase Order printout in front of me quoting a purchase order number (the R43500 from JDE) that doesn't exist anywhere on our system (I have reviewed the UTB for F4301,F4311,F43121,F43199 and cannot find it). It was printed off in a batch of 3 orders, and it was the middle one.

I have also reviewed the purge programs for Procurement and I have reviewed the submitted jobs, and can't find that anyone has run a purge.

How can this happen? I know of no way in JDE of deleting a purchase order - you can only cancel them. Some trace of the order should exist somewhere.

We recently upgraded from SP11.1 to SP17.1_H1, and also from V4R4M0 to V5R1M0 on the AS/400. Could either of these be causing this issue?

Any ideas greatly appreciated.

Thanks
Ian
 
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