Batch Number changing on Customer Ledger Inquiry

owman

Active Member
Hello Fellow Listers

Have anyone seen this?

When you inquire on an invoice and drill down on Receipt Detail to see how the invoice was paid, the batch number changes(incremented by 1). The transaction batch number is 5891, after I post it, if I inquire on the invoice and the the receipt, it changes the batch number to 5892.

If you have seen this happening, what did you do about it?
Because if you do not stop this from happening you end up wasting a lot of batch numbers, batch headers are created with blank details.

Can anyone let me know what they do to prevent this from happening or perhaps it does not matter to you that batch numbers are being wasted.

If you have a department that has 40 people accessing Customer Ledger Inquiry and doing 40 to 50 a day, a lot of bach numbers are being lost (this is the situation here at my client).


Thanks in advance.


OWman
XE, Oracle, SP16, Sun
 
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