PSAPI.DLL error

umesh

Member
Hello List,

We are into XE with SP15.1 and Update 2 on Sun solaris and Oracle=20
On all NT clients whenever we receive update package gives error
'setup cannot install 'c:\winnt\system32\PSAPI.DLL, a shared memory =
locked'
and we have ignore this message and proceed.

Any help rectifying this error

Umesh Pujari
J B Chemicals & Pharmaceuticals Ltd.
Tel : 91-22-493 0918
Fax : 91-22-493 0534
 
This DLL is used by many applications. If you have PCAnywhere or any other
remote control software running you may need to close it (stop the service).
You can also choose to ignore this file and then copy it over manually and
register the DLL later.

Also for Win2K workstations users would need to be local admin's or will
need full access to all of the following registry keys:


[HKEY_LOCAL_MACHINE\SOFTWARE\JDEdwards]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
[HKEY_CLASSES_ROOT]

In this case I think (don't quote me) that the user does not have access to
update this shared DLL.


Colin
B733.2 SP17.1_F1
Intel/NT/Oracle 8.1.7.1
 
What I do when I get this error is rename the PSAPI.DLL and the
installation completes and all is well. I believe this file is tagged as
Read-Only is some instances and the OW package installation with not
replace it in that state.

FWIW

James A. Wilson
 
Hello,

I have recently acquired the same error and what I did to correct this was to rename PSAPI.DLL to PSAPI.OLD and everything worked well again.
Error-Free.


Hello List,

We are into XE with SP15.1 and Update 2 on Sun solaris and Oracle=20
On all NT clients whenever we receive update package gives error
'setup cannot install 'c:\winnt\system32\PSAPI.DLL, a shared memory =
locked'
and we have ignore this message and proceed.

Any help rectifying this error

Umesh Pujari
J B Chemicals & Pharmaceuticals Ltd.
Tel : 91-22-493 0918
Fax : 91-22-493 0534




--------------------------
 
Re: RE: PSAPI.DLL error

Colin,

From where to where does the PSAPI.DLL file need to copy? I have always ignored the error and have yet to experience an problem. But, if there is a legitimate need for the file, I will start to copy and register manually.

Thanks

Ryan Hunt
OneWorld XE; Update2; SP17.1_C1
AS400; V4R5
DS: Win2k SP2, SQL 7.0 SP3
TSE's: Win2k(SP2) & NT4.0(SP6a) with Metaframe 1.8
 
RE: RE: PSAPI.DLL error

I think (again don't quote me) that this DLL is just being registered. I
used to have this problem a long time ago and I think the I solved it
through registry permissions. Check my last post for the details of the
registry permissions. If you want to check the errors yourself just send an
update package to the workstation, wait until you get the error and then
check the install log for errors. Also try logging in as a local admin to
see if you get the error.

Colin

Colin
B733.2 SP17.1_F1
Intel/NT/Oracle 8.1.7.1
 
Re: RE: PSAPI.DLL error

I don't know where specifically the file comes from during the installation
(although I think it might come from \SYSTEM\Libv32\PSAPI.LIB on your
deployment server) but I do know that it gets put into the same location as
the majority of all installed applications (i.e., on Win2000 it goes into
\WINNT\system32).

I have not had problems when I have skipped this file in the past either,
but I feel more comfortable with re-naming the one that already exists and
letting the installation process copy the "new" file.

FWIW

James A. Wilson
 
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