Non-Stock Charges on Sales Orders

JerryCousart

Member
We have some products that can be supplied in custom colors. We charge a service fee for the custom painting. Currently the special paint charge is set up as a stock type of N and a line type of M. Because it is custom, the orders do not ship the same day. If we set the OAR's to 520-580, the special paint charge bills before the items are ready. (We invoice nightly) We have to place the order on administrative hold to prevent the billing. Does anybody know a better way to handle service related charges on sales orders? It would be great if there was a way to make an order "Ship Complete". To the best of my knowledge, a customer and item can be ship complete, but not a sales order.
Any suggestions?

XE SP17.1 Up2 Win2K SQL2000 CITRIX
 
Hi Jerry

If you set up the OAR for SO/N to be 520-560, 560-580 etc., you can 'ship confirm' your surcharge at the same time as your products. If you wish to ship the entire order in one hit, you can use the form exit in P4205 to "Confirm Shown".
In previous versions you could not ship confirm non stock items, which caused exactly the issue you are describing, but in XE this is no longer a problem.
Alternatively you can add the surcharge at ship confirm by activating the processing option to display additional line entry.

Hope this fits the bill.

Rgds,

Sef van den Nieuwelaar
Australia
B732 on NT, XE on NT, B732/A73 on AS400, B733 on NT

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