Product Lifecycle Policy update from Bottomline

KSwaeby

KSwaeby

Reputable Poster
Effective immediately, Bottomline will permanently suspend the scheduled sun-setting for Windows-based products in the Create!form®, Optio® and FormScape® solution suites. Affected products include FormScape and Covus v3.5 or earlier; Create!form v3.2 for JD Edwards EnterpriseOne or earlier; Create!form v6.4 or earlier; and Optio DCS v6.3.6 and e.ComIntegrate v7.8.3 or earlier.

Under the newly amended policy, Bottomline will continue to provide active support for these products, and where possible, execute product refreshes as well as regulatory-related functional updates.

While Transform® continues to be the go-forward platform for Bottomline's document automation suite, we understand that currently implemented products provide sufficient functionality to meet the needs of many customers today. It is still recommended that customers upgrade to the latest version of each product to receive the most comprehensive support, as well as to take advantage of current operating systems, browsers and databases, including Windows 7, Windows 2008 R2 Server, and the Oracle JDE 9.1 tools.
 
One important addition: To enable these continued updates, Bottomline has stated that beginning in January, 2013, they will levy an Extended Support Fee at the time of your contract renewal.
 
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