Status Jump abnormally in Sales Order Processing

DEHEMANT

Active Member
Hi All,
We are facing the status jump issue in Sales order processing and not able to trace, does anyone has faced the same issue before
normal order activity here is
520 - 540 Order Enter
540 - 550 Print Pick Slip
550 - 560 Integrated with other interface
560 - 580 Confirm Shipment
580 - 620 Invoice
620 - 999 Sales Update

after print pick slip everything runs on scheduler
But sometimes after entering the order(520 - 540 Order Enter) directly invoicing(580 - 620 Invoice) happen and the number of transaction is very huge thts why not able to trace.

Thanks In Advance
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I would first check the order activity rules and the versions of order entry and pick ticket print.

If you do not see anything obvious. I would change all the lines to write to the sales ledger and then research it after it happens again. On menu G4241 in the order activity rules, change all the lines to Ledger yes, this will create a record in F42199 everytime a lines changes. This should tell you at least which program is pushing the jumps.

Most likely your order activity rules are incorrectly, OR you have a version that is not setup correctly and is forcing the status jumps.

Option B is the journal the F4211 file. Depending on your database, this could be easier order hard. We are on an iSeries, therefore it is easier to see the before and after images when checking the journals.

Rob
 
Hey Thanks for your response but we found out and it was due to the R41189 report.
 
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