Zombie kernels - 8.98.0.2

digitalfallout

Active Member
We have 3 application servers that handle call object kernels for users. All of a sudden more than 10 kernels turn zombie (today it was 13). Following is the error I get.

3220/3400 WRK:Starting jdeCallObject Thu Apr 16 10:44:25.796000 ntexhnd.cpp101
Exception code: C0000005 ACCESS_VIOLATION

3220/3400 WRK:Starting jdeCallObject Thu Apr 16 10:44:26.264000 ntexhnd.cpp151
====> Exception occurred with call stack:

MathCopy+24 D:\PeopleSoft\ddp\e810\system\bin32\jdekrnl.dll

INFO: Done setting IPC Handle State structures to abandoned. Process exiting. iParam: 0000003220



The result is some users entering orders dont find the orders in the system as they dont get committed due to this.
Please advice if anyone has faced this issue
 
Have a look at MetaLink document number 640940.1 (link). Did you install 8.98.0.2 recently? Did you upgrade to Visual Studio .NET 2003 at that time?

Another thing to check, do you have a line like ConnectionPooling=0 in the [DB SYSTEM SETTINGS] section of your Enterprise Server's JDE.INI file?
 
I have added the ConnectionPooling=0 in the ini file and now monitoring, so far looks good. I will update the case in a few days. Thanks
 
We have that same recommended setting:
ConnectionPooling=0 on our prod apps servers as well.
 
Well today we had just 3 zombies which is much better than 15. I will keep monitoring. And yes ofcourse the best meaningful solutions are found on jdelist. they should shutdown nogood metalink
Thanks guys
 
Well looks like the param works as the zombies have come down to 2 - 3 a day as opposed to 15. Thanks guys
 
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