jdepeople
Active Member
We recently upgraded to CreatePrint version 3.2. In the previous version, our check print jobs and 1099s used to be about 10MB and used to take a few minutes to process. In the newer version the same output generates files of about 185MB in size and takes hours to process. In fact, we noticed that our 1099s didn't appear till the NEXT DAY in some cases. This issue is causing major delays in production (in sending our checks out) and it almost brought down our e-mail server.
Is anyone out there experiencing the same issues? Is there some kind of setting on the server that would cause the PDF files to be smaller?
We installed Adobe distiller on the server and it does not help.
Breaking down the files is not an option for us as the checks and 1099s are printed in groups.
Is anyone out there experiencing the same issues? Is there some kind of setting on the server that would cause the PDF files to be smaller?
We installed Adobe distiller on the server and it does not help.
Breaking down the files is not an option for us as the checks and 1099s are printed in groups.