JAS logons are taking long time to log-in OAS [8.12]

Aryan123

Aryan123

Well Known Member
Hello All,

JAS logons are taking long time to log-in [OAS], We are on 8.12 with 8.96 Tool release, JAS server is on Windows 2003 R2 Enterprise Edition SP2 with Oracle App Server 10.1.2.0.2, ES is OS400, V5R4M0.

Please Assist.

Thanks in Advance.
 
"Long time" can be a subjective judgement to different people. The first person in after services have been started will take longer than someone who logs in later.

Do you have some objective measurements of the time it takes for someone to go from the first login screen to the 2nd screen (choosing environment/role) after hitting the button? Or is the complaint about the time it takes to go from the 2nd screen to the end of the menu fill-in?

The first part is the actual user/password security check. The second part is where the rest of the action takes place, and is probably what is meant by "log-in time" from the users' perspective. In any case, do you have time measurements and what the users' expectations are?
 
Thanks for the reply. Login through Web takes long time, it takes around 5-10 minutes,Any suggestions.
 
5-10 minutes indicates either a breakdown in the database connection, or extremely slow processes.

Do you have any messages in your JAS logs that indicate problems? (Hopefully you can find some files that start jas_######.log and jderoot_#####.log.)
 
Regarding the 'long' logins with OAS....

Some things to check:
Any third-party tools for caching/walletting user/passwords?
Any Toolbars - KILL THEM, KILL THEM ALL
- recent experience with 8.12/8.96 and Yahoo has shown that Yahoo Toolbar
will kill performance and can change results (kill it)

(db)






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Re: JAS logons are taking long time to log-in OAS [8.12] - Possible Resolution!!!!!! Please Read!!!!!!!

Try this:

E1: JAS: Slow IE 6 browser response with EnterpriseOne

ISSUE:
Depending on various factors, the response from the web client may seems to be quite slow, with log ons and form loads taking an excessive amount of time. This is usually seen with Internet Explorer 6, and in fact a marked improvment may be seen when using Internet Explorer 7 or Firefox. Finally, this may be particularly noticable for users who are using 8.97 as their tools release.

SOLUTION:
There are two client-side settings in particular that may be causing this.

- HTTP Connections
The HTTP 1.1 specification states that there should be 2 connections available to a server from a client browser. This is the requirement to meet HTTP 1.1 standards, but not a restriction.

The Firefox browser has set this limit by default to 8 while Internet Explorer sets this limit to the minimum specification of 2. Each of these connections is synchronous, so the effect of this limitation is that Firefox can simultaneously download 8 resources, while Internet Explorer only 2. Safari has yet to be confirmed.

When a menu is launched, approximately 20 static resources are downloaded (JavaScripts and images), while approximately 35-40 static resources are downloaded for a typical EnterpriseOne form.

By changing the default amount of connections to the server to 10, we have observed significant improvements in EnterpriseOne menu and form rendering in our internal testing.

To change this value for Internet Explorer do the following:
1. Open regedit.exe
2. Navigate to [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
3. Add a new DWORD entry named "MaxConnectionsPerServer"
4. Set the value of this new key to Decimal "10" or Hexadecimal "a"
5. Add a new DWORD entry named "MaxConnectionsPer1_0Server"
6. Set the value of this new key to Decimal "10" or Hexadecimal "a"
7. Close "regedit.exe" and restart you browser

For more information on this setting, please see the following Microsoft KB Article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;282402

- HTTP version selection
If the clients are using a proxy to access their EnterpriseOne system, Internet Explorer defaults to using the HTTP 1.0 specification. HTTP 1.1 far outperforms HTTP 1.0, so this default behavior should also be altered. Firefox always defaults to using HTTP 1.1.

To change this behavior in Internet Explorer:
1. Open Internet Explorer
2. Select "Internet Options" from the "Tools" menu
3. Navigate to the advanced tab
4. Find the entry for User HTTP 1.1 through proxy connections and ensure that it is checked.
5. Press OK
 
Re: JAS logons are taking long time to log-in OAS [8.12] - Possible Resolution!!!!!! Please Read!!!!!!!

Quote "E1: JAS: Slow IE 6 browser response with EnterpriseOne"

Anybody try applying this fix to a Citrix farm and make the setting stick for all users?
 
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