Doug Munich
Member
Hi,
We have JDE Enterprise One, ERP 8 with Oracle DB.
A user is having a problem when printing workorders where when they click in the field for number of copies and type "3", then hit enter the number of copies is getting set to 31 and they get 31 prints. I've tested this and it seems to be environment specific, and workstation specific.
It seems like JDE is using a visual assist (like an autocomplete) as when I choose a new number of quantities (like 4) it works OK, but if I print 44 copies, afterwards when I go to print and enter number of copies = 4 and Tab or Enter it comes up 44.
Is it possible to prevent this behaviour, or can I clear that on the user's workstation somehow? Thanks.
Doug
We have JDE Enterprise One, ERP 8 with Oracle DB.
A user is having a problem when printing workorders where when they click in the field for number of copies and type "3", then hit enter the number of copies is getting set to 31 and they get 31 prints. I've tested this and it seems to be environment specific, and workstation specific.
It seems like JDE is using a visual assist (like an autocomplete) as when I choose a new number of quantities (like 4) it works OK, but if I print 44 copies, afterwards when I go to print and enter number of copies = 4 and Tab or Enter it comes up 44.
Is it possible to prevent this behaviour, or can I clear that on the user's workstation somehow? Thanks.
Doug