Cannot create \\\E812\package_inf error in jde.log and jdedebug.log

Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

HELP ME PLEASE!

Up until yesterday morning my client package builds were working fine. Now when I attempt a client build I get the following in my jdedebug.log:

PKGBLD: Exiting IntCltPkgGetPackageInfName
Jun 20 20:36:05.914002 - 3240/3684 WRK:Starting jdeCallObject Entering jdeSvrPkgPathExists
Jun 20 20:36:05.914003 - 3240/3684 WRK:Starting jdeCallObject Validating path \\\E812\package_inf.
Jun 20 20:36:05.914004 - 3240/3684 WRK:Starting jdeCallObject Exiting jdeSvrPkgPathExists
Jun 20 20:36:05.914005 - 3240/3684 WRK:Starting jdeCallObject PKGCPY0005 - ERROR: Failed to create directory \\\E812\package_inf for package inf.
Jun 20 20:36:05.914007 - 3240/3684 WRK:Starting jdeCallObject PKGBLD: Exiting IntCltPkgCreatePackageDirectories
Jun 20 20:36:05.914008 - 3240/3684 WRK:Starting jdeCallObject PKGBLD0003 - ERROR: Failed to create package directories.
Jun 20 20:36:05.914010 - 3240/3684 WRK:Starting jdeCallObject PKGBLD: Entering IntCltPkgUpdatePackageHistoryForFullPkg
Jun 20 20:36:05.914011 - 3240/3684 WRK:Starting jdeCallObject Entering jdeSvrPkgOpenTable

It appears as though I am having issues writing to my deployment server - more specifically the \\\E812\package_inf directory. Has anyone seen this before? Any thoughts on what might be causing this? My pdfs get written to the PrintQueue directory on the Deployment Server just fine.

I am running on an AS400 with the IBM Blade Center - I have my Deployment Server as well as two App Servers and two Web Servers making up my 5 blades. My AS400 has two LPARS - one for PD and one for the other environments. We are on 8.12 8.96.1.2 Update 1 plus ESUs through May 2007.

Thanks in advance for any assistance offered.

James

Re: Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

Does the E812 share still exist on the Deployment Server?

Re: Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

It does still exist and I have full access to it. In fact I can write to the PrintQueue directory just fine because all of my failed UBEs write the pdfs there.

Thanks,
James

Re: Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

I think the system uses 2 different paths for accessing those folders... I think it uses the UNC to get to the \\E812\package_inf, whereas it uses the fully qualified path c:\...\e812\printque, otherwiese it wouldn't be able to write to that directory on the Deployment Server and to the local printque folder when doing package builds on a workstation...

Re: Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

Check your OneWorld Client Install directory for the install.inf file.

In there check the PackageInfs= entry.

It should be \\xxxx\E812\package_inf (where xxxx is the name of your deployment server). The give away is the \\\ you see in your error message.

Re: Cannot create \\\\\\E812\\package_inf error in jde.log and jdedebug.log

I found the problem. For some reason my deployment server name was missing from my Release Master. Once I fixed that my build worked.

Thanks,
James