IE7 - PDF Output Issue

Hello, we have an issue with IE7 and JDE 8.12 (Tools Release TR 8.96.8). When we try to open a pdf from the WSJ through the web client, the window dies right after it pops up. We verified and made sure that the pop up blocker is not on. Because of this issue, the user cannot print the pdfs. Any insight?

Thanks
TF

Hi,
Mostly this might be due to Active X control or security policy setup for the computers. Also check if the user has local admin rights on the PC.

Thanks,

Yeap...we have that same issues here for machines that have IE7. Honestly the least painful thing to do is to roll back to IE6. If that is not an option, I am now working with the System engineers to great a group policy that will allow signed axtiveX to be installed by the users, because our users don't have admin rights and all activeX controls are secured out. The other thing is that IE comes with a lot of added security "features" for regular web surfing but for E1 it is a headache because if a user is not an admin on their machine they cannot go into local computer policy and edit the IE7 settings.

Also if you are redirecting you E1 URL to an alias I found that if the alias points to the link with the port number IE7 behaves differently but if it just redirects to the alias as the server name then it seems to work fine.

Redirects like this IE7 flashes the window and disappears
#<VirtualHost XXXXXX:80>
#Redirect / http://xxxxx.xxxxx.com:92/jde/E1Menu.maf
#</VirtualHost>

Redirects like this and IE7 opens PDF fine

<VirtualHost xxx.xxx.xx.xxx:80>
ServerName xxxxx.xxxxx.com
Alias /jde "C:\WebSphere\AppServer\installedApps\aiusjde-ii02Node01\EA_JS_92.ear\webclient.war"
DocumentRoot C:\WebSphere\AppServer\installedApps\aiusjde-ii02Node01\EA_JS_92.ear\webclient.war\owhtml
DirectoryIndex index.html
</VirtualHost>

Try Adobe PDF 8. It may solve your problem.

Did you get a final resolution on this issue?