MICROSOFT VISUAL C++ RUNTIME ERROR

We are in the process of upgrading to 8.11, and on the deployment server (upgraded from Win2k to win2k3) when logging into the Planner environment it logs in fine, and I get the tip of the day, but when I close the tip of the day screen I get a Microsoft Visual C++ Runtime Error. It says Runtime Error!
Program: d:\peoplesoft\E811\System\Bin32\activConsole.exe
The exact same post was on the knowledge garden, but there fix didn't help.
Thanks.

Hi,
Be sure that you have the following files installed in C:\windows\system32
DIR,
atl71.dll
MFC71.dll
MFC71u.dll
Msvcp71.dll
Msvcr71.dll


--
Best Regards,
Bassel Magdy

Thanks for the reply.
We actually got it fixed, basically by accident. We tried installing the tools release upgrade, and it seemed to shake something loose. The problem went away.

That was the fix eluded to on the Knowledge Garden.

I had exactly the same issue and the problem lay with the fact that the activeconsole.exe file delivered in E811 software was corrupt. When you upgrade your tools release you get a new one that works.