Sales Order Entry

NealeB

Member
Can someone save my sanity please ?..In my development environment, I go through a sales order process and after ship confirm (but BEFORE invoicing !!), I go to the header, change the 'sold to' and it flows through to the detail beautifully. Hoever , in LIVE, the 4201 updates, but the 4211 doesn't !! ..any bright ideas why ??
A million thanks
Neale
 
Two things to check. Processing option 19 in P4211 - Enter '1' to automatically load header information to detail. Then, from the order header, select F20 - View header fields defaulted to detail - and make sure the fields you want are selected. (I'm not sure it lets you change Sold To, though)
Hope this helps,
 
Another thing - processing option 33- Enter the status code beyond which a detail line cannot be changed. It's possible this could be set differently in Test and Production.
 
Check option 19 on the P4211 version that will "automatically load
header values to the detail lines" if set to a '1'. If left blank it
must be done manually with an F20 in P4210.
 
In the sales order header for in production press f20 to view the fields
that are getting moved to the detail from the order header. Also look
at the UDC table 42/DF to be sure that the header field is in the UDc
table for moving to the detail lines.

Jim
 
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