Error in opening document (pdf error)

Shrikanthn

Well Known Member
Hi List, regularly we find that the the attached error is diplayed on the CreateForms server. "There was an error opening this document. Adobe cannot open this file because there is a mcdal dialog open."

We need to click the OK button when this error occurs else all our jobs get held. Does anybody face this error. we are told that this is because we use chinese and english in the form together and that this is an adobe limitation. any pointers will be highly appreciaated.

best regards
shrikanth
 

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  • 102362-error in opening.jpg
    102362-error in opening.jpg
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Shrikanthn,

Have you resolved this? Check the preferences and make sure the splash screen is off and that any automatic updates etc. are disabled.
 
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