RMA (Return Material Authorization) in A73 - custom enhancement

Eric Lehti

VIP Member
Has anyone customized JDE World to provide Return Materials Authorization (RMA) functionality at release 7.3? Let's talk.

- We already know how to create a credit sales order from sales history.
- We would like to specify a 'Reason Code' for each returned item, so that we could run reports by reason code.
- I understand that Release 9 of JDE World is scheduled to include RMA.
EricL (913) 638-1049
A73 cum 9
 
Reason Code can be entered for each line in the Order Detail Screen, field RCD. This is
exit (1) off of the detail screen, P42111.
We use text lines to return product out the door which has been repaired. We set up an I
line type to return the product in house for repair. We use a backwards ship confirm
process to receive the item in the door. I line type acts as text, no adjustment to
inventory.
Teri
 
Back
Top