A/P Integrity

Hi Guys

A user voids a Manual payment and Posts Manual Payments to G/L.

The Post process does not generate offset entries in F0911 for some unknown reason.

Since this payment is voided , The invoice should be open for payment, The open amount is zero in F0411.

How do i rectify this problem

Sometimes the batch shows as 'Posting' (98/IC, IST) . Is this because the posting has not been completed for some reasons.

Please advise

Koshy,



You should advise what release and cum level you are using when you post
to this list



Some thoughts on your problem:-



* Did the user post the original manual payment to GL before
voiding? This has caused a problem from time to time

* How did the user void the manual payment (ie what menu options
or programs were used) - did they use the VOID payment function or did
they go into batch review and try and void it that way.

* What sort of manual payment was used - with match or without
match

* Have you made sure that the GL post process (P0980x) can only
run from a single threaded JOBQ

* Is there a chance that users have been moving the GL post
process to another JOBQ



The batch will have a "posting" status until the GL post job is
processed hence it may be sitting on a JOBQ somewhere waiting to
execute. Then again, if the GL post job was on a JOBQ and was ENDED by
someone then the batch status will remain at "posting". There is a
function for maintaining batch header status - you could try changing
the status back to approved then repost it and carefully study the
reports produced from the post.



Multiple concurrent executions of the GL post can result in corrupted
data.



Regards,



Colin

Hi Koshy,
It seems that voucher has not got open but one thing is also possible that user might have voided it from wrong menu/version.
Again you have to revise status of the Batch & post the batch till that time voucher won't get open for payment again.

Thanks .

MANDAR