JAS installation problem...

swhitmire

Reputable Poster
We've upgraded one of our JAS servers from AIX 4.3.3 to AIX 5.2.
After encountering some problems using HTML, we decided to reinstall (using SP22J_W1_RS6000,
which was what we were previously using).
After the installer gathers all the information it needs, the progress bar appears briefly
and then vanishes, leaving a screen that just says "null" for
the error that occurred. The log file on the server says:

(Jan 11, 2005 12:59:04 PM), Setup.product.install, com.installshield.product.ser
vice.product.PureJavaProductServiceImpl$Installer, err, java.lang.NullPointerExc
eption
STACK_TRACE: 12
java.lang.NullPointerException
at com.installshield.product.SoftwareObjectUtils.updateKey(SoftwareObjec
tUtils.java:21)
at com.installshield.product.service.product.PureJavaProductServiceImpl$
InstallProduct.addToVPD(PureJavaProductServiceImpl.java:4676)
at com.installshield.product.service.product.PureJavaProductServiceImpl$
InstallProduct.checkInstalledVersion(PureJavaProductServiceImpl.java:4632)
at com.installshield.product.service.product.InstallableObjectVisitor.vi
sitSoftwareObject(InstallableObjectVisitor.java:252)
at com.installshield.product.service.product.InstallableObjectVisitor.vi
sitProductBean(InstallableObjectVisitor.java(Compiled Code))
at com.installshield.product.service.product.InstallableObjectVisitor.vi
sitProductBeans(InstallableObjectVisitor.java(Compiled Code))
at com.installshield.product.service.product.PureJavaProductServiceImpl$
InstallProduct.install(PureJavaProductServiceImpl.java:4355)
at com.installshield.product.service.product.PureJavaProductServiceImpl$
Installer.execute(PureJavaProductServiceImpl.java:3590)
at com.installshield.wizard.service.AsynchronousOperation.run(Asynchrono
usOperation.java:40)
at java.lang.Thread.run(Thread.java:513)

We're using WebSphere 4.0 Advanced Edition. We had been using Fixpack 5,
but we upgraded to 6 when we encountered the problem to see if that would
make a difference. We also applied a fix from IBM, PQ76047, when Fixpack 6
didn't fix the problem, but we still get the same results.

Help!!
 
Just wanted to follow up on this, in case anyone else has the same problem...
The installer for SP22_W1 doesn't work on AIX 5.2 -- we had to go to SP23_I1 on the JAS servers.
 
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