Favorites fail to create with the proper version information

wdc

wdc

Active Member
For some users (in HTML client) using 'Add to Favorites' creates the task option incorrectly. That is, it doesn't add it to the Favorites with the version information that was originally selected. I can do this for my user id properly. Others cannot. I expect it has something to do with security. Please share any advice on what to inspect and correct?
 
PeopleSoft case ID is 3693381. SAR issued is SAR 7435373.

According to Peoplesoft this has something to do with the Solution Explorer Favorites view being the only non-'role based' view in the entire application. This anomaly is in all versions. It is hard to believe that this is not a major issue with the customer base.

Has someone found or devised a work-around to this issue?
 
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