My rep just left today and he showed me documentation that says each version will be supported with updates, fixes, etc. for four years from the general availability date. So ERP8 was generally available in June 2002, it will end June 2006. However, the document also said that each version will be indefinitely technically support, meaning you can call for help and if there is a fix for your problem, they will send it to you BUT they will not provide any new fixes or enhancements.
OneWorld XE will be supported with fixes and stuff through Feb 28, 2005.
Stacy
Xe, Update 5, SP18.1, Win2K, SQL2K
W2K, SQL 2K, XE, Update 5, SP18.1