submitting reports to the ES

Guys,
When submitting reports to the ES, it doesn’t generate a PDF file, also it generate a log file with the following:
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300/1792 Sun Aug 10 16:15:32 2003 RUNBATCH.C382
INITIALIZING RUNBATCH job: 14

300/1792 Sun Aug 10 16:15:32 2003 IPCPUB.C3121
process 300 <Program Name> registered in entry 58

300/1792 Sun Aug 10 16:15:32 2003 RUNBATCH.C632
Startup for User=JDE, Env=PD7333, Job#=14

300/1792 Sun Aug 10 16:15:32 2003 RUNBATCH.C649
bAPListening=0

300/1792 Sun Aug 10 16:15:34 2003 combined.c344
RDEL0000045 - Could not open tables for reliable event delivery (F90703 and F90704). Reliable event delivery will be disabled

300/1792 Sun Aug 10 16:15:35 2003 ntexhnd.cpp89
Exception code: C0000005 ACCESS_VIOLATION

300/1792 Sun Aug 10 16:15:36 2003 ntexhnd.cpp135
====> Exception occurred with call stack:

0000:00000000
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searching the KG, giving some hints about disk space…but we have 101 GB!!! Free space.
Customer is OW/Xe, SP20, XU6, SQL2000, Intel/NT…there are one more thing to mention, that ES is clustered (2 nodes)
any idea????

Does the system user ID have access to write to the disk?

if you mean by system user id user JDE, so yes JDE has access to write to the disk

The only thing I can say, is that you probably can ignore
following message, since it is related to reliable events.

>>>>>>>>>>
300/1792 Sun Aug 10 16:15:34 2003 combined.c344
RDEL0000045 - Could not open tables for reliable event delivery (F90703 and F90704). Reliable event delivery will be disabled
<<<<<<<

You should check permissions for all JDE directories and temp directories that JDE and/or Adobe is using.

Every one have a full access permissions for that drive, and folders.
where else could i check for permissions!!??

guys ...what else could be beside permissions???

If you are on WIN2003 with SQL 2000 SP3a and using ODBC

make following changes
In the Enterprise Sever jde.ini under DB System Settings section change the connection pool value to a 0.

[DB SYSTEM SETTINGS]
ConnectionPooling=0


BOunce service and try

Jaise James