approval : how to solve pending approval ?

tanu

Active Member
Dear all,
We got quite confusing problem here, the purchasing staff who made a PO say that the PO is still not approved, while the approver said that in his screen the PO is already approved. When we try to see the status the PO is in pending status.
Anybody ever experience this kind of problem, do you mind to share how to solve it, please ?
Thanks in advance
 
Tanu

We've seen p.o.'s get hung up in the approval process. It's usually because the approval route has change midstream. Use P43025 to advance the status of the purchase order.

Patty
 
We have seen this occasionally and the problem has always been that the Next Status on the detail of the PO is set at 280 instead of 230. Check that and, if it is 280, change it to 230. Haven't taken the time yet to track down why this happens... it's on the list of things to do.
 
Thank you Patty,
We have solve the problem by editing the status to as if it just made, and doing an approval process again.
 
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