Foreign Keyboards

jgersic93

Active Member
Hiya list. It has been a while since I have written here so when I came
across this issue I could not resolve I thought I would throw it into the
mix here. The issue is that we recently implemented JDE into a number of
European countries and in some of the countries, they use the comma as their
decimal symbol. Although this is easy to change on both the user profile in
JDE and in Windows (through reginal settings), we cannot get the keyboard's
numeric keypad to map to a comma.
From extensively troubleshooting it, it looks like it is a Windows/JDE
problem. The JDE application does not look at registry settings in regards
to the mappings of the keyboard. IE, if you change your keyboard setting to
another language, JDE does not interpret the keys differently. JDE is not
alone, though..as some of Microsoft's own programs operate differently. An
example is if you set the keyboard to Italian, in Word and wordpad the
keypad's decimal is still a dot, while in the calculator and Excel, it is
interpreted as a comma.
There was a JDE sar (280300) for this exact issue, but it was closed as a
'reconsider in future'. Does anyone out there have this issue and a
workaround? I know it seems silly, but for users who are number crunching
and entering hundreds of lines, a changed key really lowers their
productivity.

Thanks and regards,
John


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OneWorld B733.3 (XE)
SP 19_B1, Update 6
Windows 2000
SQL 2000, SP3
Metaframe 1.8a
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What release of JDE are you running?

It looks like the original poster was running XE with SP19. That release may not have fully respected the Windows IME.

I have an XE SP23_U1 system configured for multiple language entry. Here are the results of using the numeric keypad's period/(full stop)/comma key for the various keyboards:

US or UK English (QWERTY) expected PERIOD, get PERIOD
German (QWERTZ) expected COMMA, get COMMA
French (AZERTY) expected PERIOD, get PERIOD
Swedish (QWERTY) expected COMMA, get COMMA

At least for those languages under my service pack it looks like everything is working as expected.

Please give more details on your version specifics and what language/keyboard layout you are having this issue with.
 
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