Exit bar icons don't load (intermittent)

timallen

timallen

Well Known Member
Exit bar icons don\'t load (intermittent)

Hi everybody,

We have OneWorld Xe SP19.1 Update 6.

Since the initial installation of the system, workstation users sometimes have the problem that the icons in the exit bar do not show up. The buttons are there and work, but they have no icons, and the buttons are less tall than normal.

This also effects the red circle indicator that shows up in the status bar when you get an error. When this happens, you can't click the indicator to make the error message show up (though the button for "Display Errors" still works).

If the workstation user simply signs out and signs back in, this goes away. However, it doesn't inspire confidence in the fine quality of the software.

Can anyone tell me why this happens, and how to fix it so the icons show up consistently in the exit bar?

Thanks in advance.
 
Re: Exit bar icons don\'t load (intermittent)

I am pretty sure that if you go to at least SP20_K1 you will see this problem go away. I belive the problem is a symptom of a GDI leak that has been fixed in this SP.
 
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