terrahwk
Member
Hi-
We are a fairly new implementation of OneWorld XE, and we're experiencing a few problems. The first is that, after time, application windows will not redraw correctly for some users. The window will look as if it is trying to squeeze itself into an 800x600 screen even though the user is 1024x768. I've got screenshots here if anyone's interested.
Generally before this occurs, the icons in the exit bar and the menu will start to corrupt. (ie: 'About' is displayed using the 'Close' icon. Some icons will simply disappear and only the text will be displayed.)
We have tested different servers (two HP Netserver LP2000r's and one Compaq DL360). Re-installed the citrix servers several times, and have now upgraded to XE SP20_G1 (from SP18.1).
I have an open call with JDE at the moment, but I'd really like to check to see if anyone has any suggestions. I'm stumped!
I've not been able to reproduce the same problem with fat clients. An observation was made that the Compaq and the HP's we use all have the same graphics chipset - but it would surprise me if this was the problem, as many servers use ati rage xl.
Any ideas/comments? Thanks
--
Enterprise & DB Server:
HP9000 HP-UX 11i, Oracle 8.1.7.3
OneWorld XE, SP20_G1
Citrix boxes: Win2000 SP2, MetaFrame XPe no SP/FR.
We are a fairly new implementation of OneWorld XE, and we're experiencing a few problems. The first is that, after time, application windows will not redraw correctly for some users. The window will look as if it is trying to squeeze itself into an 800x600 screen even though the user is 1024x768. I've got screenshots here if anyone's interested.
Generally before this occurs, the icons in the exit bar and the menu will start to corrupt. (ie: 'About' is displayed using the 'Close' icon. Some icons will simply disappear and only the text will be displayed.)
We have tested different servers (two HP Netserver LP2000r's and one Compaq DL360). Re-installed the citrix servers several times, and have now upgraded to XE SP20_G1 (from SP18.1).
I have an open call with JDE at the moment, but I'd really like to check to see if anyone has any suggestions. I'm stumped!
I've not been able to reproduce the same problem with fat clients. An observation was made that the Compaq and the HP's we use all have the same graphics chipset - but it would surprise me if this was the problem, as many servers use ati rage xl.
Any ideas/comments? Thanks
--
Enterprise & DB Server:
HP9000 HP-UX 11i, Oracle 8.1.7.3
OneWorld XE, SP20_G1
Citrix boxes: Win2000 SP2, MetaFrame XPe no SP/FR.