Printing from logic server or Row/Print not working

This might be a quick one (I hope)...
We usually use Acrobat Reader to view and print our output, but I would
like to be able to have certain UBE's that run (from a 3rd party scheduler)
on the logic server using runube.exe, to be able to print immediately.

I am running this from the bin32 folder, and the syntax that I am using is:
runube USER PASSWORD ENVIRONMENT REPORT VERSION QBATCH Interactive Print
Save \\server\printer

The job runs, and a pdf is generated, but nothing prints.

This worked last week, and all that was changed was that a new package was
deployed.

In addition, I had been able to print from 'Submitted Job Search' by
highlighting the completed job and hitting the Row/Print button.
Now, this doesn't work, either (it did last week).

I am not seeing any errors, and I am able to print to the specified printer
from any other machine, simply by using the copy command to print a text
file to the UNC of the printer share.

Services had not been restarted when the package was deployed, but I did
restart them as a troubleshooting measure, but it did not make any
difference.

Thanks,

OneWorld XE SP20_C1, Oracle 8.1.7.3.0 on WIN2K.
Citrix MF 1.8/Win2k clients

Steve Lehner
Global Systems Administrator
Global Information Systems
Westcon.Net
email: [email protected]
phone: 914 829 7457

Steve :

The JDE Services' account should be able to access your printers.
For example, if your JDE services run with Local System Account they
won't be able to print on a domain printer such as \\server\printer.
Log on locally into the Enterprise with JDE services account and try
yourself to print a PDF to that printer.

Sebastian Sajaroff

Thanks, but that's not the issue. Our services are started as a domain
user with admin rights.
I did test it, anyway, and I can print to that printer just fine from a
machine logged in using that account.

Again, this had been working last week.

Steve Lehner
Global Systems Administrator
Global Information Systems
Westcon.Net
email: [email protected]
phone: 914 829 7457

OneWorld XE SP20_C1, Oracle 8.1.7.3.0 on WIN2K.
Citrix MF 1.8/Win2k clients




Sajaroff
Sebastian To: "'lehner '" <[email protected]>
<SSAJAROFF@grupoa cc: "'[email protected]'" <[email protected]>
ssa.com> Subject: RE: Printing from logic server or Row/Print not working

10/24/2002 10:48
AM






Steve :

The JDE Services' account should be able to access your printers.
For example, if your JDE services run with Local System Account they
won't be able to print on a domain printer such as \\server\printer.
Log on locally into the Enterprise with JDE services account and try
yourself to print a PDF to that printer.

Sebastian Sajaroff