J.D. Edwards 5 consists of seven product lines:
Enterprise Resource Planning (ERP) Currently Known as ERP 8
J.D. Edwards ERP applications are designed to improve a company's internal
operations and provide the groundwork for collaborative commerce. The ERP
applications assist you with managing finance, assets (including inventory,
fixed assets and real estate), people, projects, suppliers and the
fulfillment and manufacturing processes.
Customer Relationship Management (CRM)
J.D. Edwards CRM focuses on managing customer relationships well beyond
automating sales, marketing and customer service agent assistance.
Ultimately, J.D. Edwards CRM will help a company manage its entire customer
lifecycle, from customer acquisition to post-sales service and support. J.D.
Edwards CRM includes Sales Force Automation, Marketing Automation, Partner
Relationship Management, Field Service, Customer self-service and Advanced
Order Configurator.
Supply Chain Management (SCM)
J.D. Edwards SCM comprises fully-integrated planning/forecasting and
fulfillment applications. Working together, J.D. Edwards' supply chain
products deliver enhanced productivity and efficiency for product-driven
industries. In addition, the integration between J.D. Edwards Advanced
Planning and fulfillment software-such as Order Management, Procurement,
Warehouse Management and Transportation Management-enables instantaneous
response to events that impact a company's supply chain.
Supplier Relationship Management (SRM)
Buyers have been exchanging information with their suppliers for centuries.
Unfortunately, phone, fax, and e-mail will not allow your business to react
efficiently to poor forecasts, supply chain interruptions, and rapid demand
changes. Therefore, our Supplier Relationship Management offerings go beyond
strategic sourcing and e-procurement to optimize the relationship between
enterprises and their suppliers- allowing you to compete more effectively.
Business Intelligence
J.D. Edwards Business Intelligence enables companies to extract important
information from the data shared among customers, partners and suppliers.
Its purpose is to help a company monitor its business activities, identify
sources of value and measure the level of value delivered. A Web-based
"dashboard" with easy-to-read gauges shows how the organization performs on
an ongoing basis. As users tap different categories of information, new and
updated information is automatically pushed to their desktop, phone, fax, or
wireless device. With J.D. Edwards, users can easily modify their data
warehouses and decision-support tools to meet changing information needs.
Collaboration and Integration
J.D. Edwards' collaboration and integration capabilities enable a company to
evolve its collaborative commerce strategy over time, as its business needs
change. Collaboration and Integration includes XPI (eXtended Process
Integration), J.D. Edwards' middleware offering, which allows a company to
collaborate with multiple suppliers, customers and business partners by
linking disparate systems and applications. XPI also readies a business for
future Web services technology. Further, J.D. Edwards offers a library of
pre-built XBPs (eXtended Business Processes), inter-application and -
enterprise processes that cross proprietary application boundaries to
connect business activity over the Internet. In addition J.D. Edwards offers
Content Manager, a content creation and change management application that
helps users to easily create, manage and distribute text-based,
multi-language content across an organization's entire global operation.
Tools and Technology
The tools and technology in J.D. Edwards 5 provides the infrastructure for
its collaborative enterprise applications, speeding development, deployment
and maintenance. The toolset gives a business the ability to understand,
implement, use and change J.D. Edwards software to keep their technology
infrastructure in step with dynamic business requirements.
