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Workflow Messages - Lotus Notes

Hello List,

We are using Lotus Notes to receive all messages from JDE (SMTP). But
sometimes instead of receiving the workflow message in Notes, the users are
receiving their messages in the Workcenter. When Notes is down any message sent
by JDE will disappear. We don't know what is causing the message to just
sometimes be sent to the workcenter. Any ideas?
We have updated the jde.ini file and the mail preferences.


Our configuration: B7331, SP7.1, Multiple Terminal Servers (Citrix Metaframe).