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We have Full client Licensing issue - need to correct

Cathy Wilbur

Well Known Member
We have 44 clients currently using ERP Enterprise One on Full Client.

Problem is when a person gets a new PC our Onsite team that sets up the new PC is supposed to remove the Full client from the old machine then readd Full Client for ERP Enterprise One to the new PC.

Secondly, for some PC's our Onsite team renamed some of the PC's so now we have a PC with two Licenses for OneWorld ERP Emterprise One on same PC.

So how do we fix this mess.

We are trying to add 14 brand new PC's to our full client license pool. We actually need to replace the old PC's with the new ones.

Any help anyone can provide us would be very much appreciated.
 

brother_of_karamazov

Legendary Poster
We have 44 clients currently using ERP Enterprise One on Full Client.

Problem is when a person gets a new PC our Onsite team that sets up the new PC is supposed to remove the Full client from the old machine then readd Full Client for ERP Enterprise One to the new PC.

Secondly, for some PC's our Onsite team renamed some of the PC's so now we have a PC with two Licenses for OneWorld ERP Emterprise One on same PC.

So how do we fix this mess.

We are trying to add 14 brand new PC's to our full client license pool. We actually need to replace the old PC's with the new ones.

Any help anyone can provide us would be very much appreciated.

Search support.oracle.com for "recovering licenses".
 
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