Unable to start kernel services after PP Install - 9.2

Soumen

Reputable Poster
Dear All,

We just completed the Platform Pack install on a V7R3 iSeries Platform using the 9.2 Platform Pack installer. The installation from a windows workstation finished successfully and there were no errors reported in the installAction...log. All required Libraries and IFS directories have got created including the users,etc.

My problem is I cannot start the services on this install even after repeated attempt. The attempts to perform a STRNET causes the JDEE920 subsystem to start but thereafter there are no kernel jobs getting launched. I have checked the following things in order to troubleshoot and all looks ok...

- DSPRBDDIRE to make sure the entries match the host name.
- Checked the host entry records in CFGTCP
- Also verified that the NETWORK jobs is actually getting launched under JDENET job queue but when released it never starts the jdenet_k jobs. The subsystem starts but there are no jobs underneath.
- Checked the jde.ini entries to make sure the ports are not conflicting, also changed the JDE user password to match the new password.

I also noticed that there are no logs getting generated under /JDE920 folder on IFS, that is making the diagnosis even more difficult. I tried to check the Spool File for the NETWORK job but it shows the job ended with code 0 which is normal.

Is there something I am missing before starting the services for the 9.2 install. Important to mention that this is a fresh install and I am yet to run the Workbench but I believe that should not be problem to start the services atleast. I also noticed the security and the authority list is a little different than previous releases but the 9.2 Install/Upgrade guide does not mentions anything special I need to do to start the services. I have not yet configured the sitekey.

Any pointers will be very helpful and appreciated.

Thank you,
Soumen
 

Soumen

Reputable Poster
Never mind guys I figured it out ... there was this damn "jde.ini" file that that sitting in the root IFS folder, probably created during PP install casing me the grief!!! Once I removed it ... the services started off fine.
 

Soumen

Reputable Poster
No the PORTTEST is still not working and probably because of sitekey ... still need to figure out on how it set it correctly. I did generate the sitekey using Server manager but it still complains with the below errors while doing a porttest..

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:32:16.536001 jdecsec.c1507
Using client JDE.ini for configuration settings

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:32:16.536002 jdecsec.c1403
jdeSecIsLDAPAuthentionEnabled return 0

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:06.691000 sktools.h2849
LIB0000645 - error, no site keys found in local JDE.INI

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:06.691001 JDETOOLS.c6088
LIB0000633 - Current site key for encryption was not found

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:06.691002 jdecrypto.c891
EncipherAESV3 could not find site key to encrypt data

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:06.691003 seckadmin.c2026
AES encryption failed.

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:59.877000 JDETOOLS.c6088
LIB0000633 - Current site key for encryption was not found

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:59.877001 jdecrypto.c891
EncipherAESV3 could not find site key to encrypt data

7928/9696 WRK:Starting jdeCallObject Fri Jan 26 03:33:59.877002 seckadmin.c2026
AES encryption failed.
 

glen7x

Active Member
Might be late and you might have solved this already. Is your security server on? In that case you may need to copy the site key details to the deployment server and configure the system user.
 
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