Terminal Server settings

We have just started running OW through TSE 2000 and I have a couple of

1. If a user wants more than one screen open eg Standard Receipts Entry
and Work with Server Jobs how can they switch between them easily? The only
way I see is by minimising each window within the terminal server session
and then maximising the one you want.

2. Under Fat Clients you could create shortcuts to various screens, Is this
possible using TSE? I doubt it but I thought I would ask the question.

Thanks in advance

B7331 sp10.1
AS400 V4R5
WIN2000 TSE sp1
nt4 sp5