Telesales Front End

PaulThompson

Active Member
Hello All,

Currently we use a module of JDEdwards written by JDE in the UK called Telesales which is a front end to Sales Order Processing. This module allows groups of customers to be set up against telesales operators with call times etc... Items can also be set up in logical groups for the telesales operators as well as other usefull functionality. We also use advanced pricing which this system takes into account. Does anyone know of any 3rd party software which would perform a similar function as this (and be available in the UK). JDE do not seem to be developing this module further and we have support issues due to the software being defined as 'custom' by response line. We are currently using World 7.3 (Cum 7).

Thanks,

Paul Thompson.
IT Business Analyst.
[email protected]
World 7.3 Cum 7.
 
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