SPC CODE for JD.Edwards version B733.2

[dodonk]

Hi, there

I use JD.Edwards One World version B733.2 SP17 that will soon be expired.
I have a problem to fill the Software Protection Code (SPC Code).
I have download a Software Protection Code self Service Generator from oracle.com but could not apply.

Please help me how and from where do I get the SPC Code for JD. Edwards version B733.2 SP 17

Thank you for your kind attention.

 

[JEMILLER]

In the place where you downloaded the SPC code is specifically mentions that if you are on a release prior to B7333 (XE) that you must contact Oracle support to get a license key. You will need to log a support case to get them to generate you a key.

 

[dodonk]

Thanks to reply,
I have contact the JD Edwards EnterpriseOne and World Technical Support Center with a choice of English, JD Edwards Support, Non-
Technical choice and by officials at the time prompted me to write the
email to [email protected].
then I wrote an email for this issue to the email above but for the move around the officer ask me like your suggest to contact Oracle global support.
so, ...
would u like to help to show me what to do ?

 

[JEMILLER]

Are you on current support for JDE? If so you should have an account for metalink3.oracle.com. You can log a support ticket with global support there. If you do not have access to metalink3.oracle.com I am not sure what you should do. I would think your only option would be to call the phone number for your region from this link: http://www.oracle.com/support/contact.html

 

[DUANE]

you can conference the blog:
http://duaneduan.blogspot.com/2008/12/jde-authorization.html
but the language is chinese,you can translated to English by google translate: Translated to English hope this useful.

 

[dodonk]

Thanks for reply Justin,

I would like to ask to you , how if not on support to the JD. Edwards anymore ,can I still get the SPC code? because the program is still very useful for many Department ...
Thank you

 

[altquark]

If you are not paying for maintenance - you still own the software, and you can still get the SPC code.

I would call Denver and shout very loudly until they reply. You purchased the code - you didn't rent it - and you need for them to provide you with the ability to run the software you own.

Otherwise - I would get legal involved. Oracle cannot stop you from running software you purchased without a key - I'm certain that you just didn't talk to the correct department.

On another note - I did think that B7332 was supported through the SPC Code generator - but I'm probably mistaken. You really ought to consider upgrading if you want to continue using the product - but if you haven't been on maintenance for the past 10 years (B7332 came out in 1999) - then the cost is probably prohibitive...