
Tom_Davidson
VIP Member
If you are on an IBM i, and install SM Agent 9.2.1 be aware there is an issue regarding a Java 1.7.
The issue is that the SM Agent requires java 1.7 and this is not normally part of the normal V7R1 install, the agent updates but will not start and leaves no logs to give you a hint.
The requirement for Java 1.7 is NOT shown in the Certifications.
The fix is Install java 1.7, then change the runAgent script to use the new java.
The info for getting java 1.7 can be found here: http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_71/rzaha/multjdk.htm
There is a new Oracle doc (or maybe they just updated it) to change the runAgent: Doc ID 2206269.1
I have not put in the tools release yet and won't until after January (Freeze for year end), but I suspect that it also has the same dependency as SM.
Hope this helps others who may run into this.
Tom
The issue is that the SM Agent requires java 1.7 and this is not normally part of the normal V7R1 install, the agent updates but will not start and leaves no logs to give you a hint.
The requirement for Java 1.7 is NOT shown in the Certifications.
The fix is Install java 1.7, then change the runAgent script to use the new java.
The info for getting java 1.7 can be found here: http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_71/rzaha/multjdk.htm
There is a new Oracle doc (or maybe they just updated it) to change the runAgent: Doc ID 2206269.1
I have not put in the tools release yet and won't until after January (Freeze for year end), but I suspect that it also has the same dependency as SM.
Hope this helps others who may run into this.
Tom