Release blocked Matching Receipt

[Maritsu]

I have "VOIDED" an invoice with matching receipt attached. I need instructions on how to detach that matching receipt so I can attach it to the revised invoice. At this time, I do not see it on my accounts payable end and the receiving department cannot make any adjustments because it is blocked. Please help.

 

[Alex Blasenheim]

When you void an invoice through the match receipt program, the receipt is available to be matched with the correct invoice. If you voided the “matched” invoice using the straight voucher program you are out of luck and may have to revert to Finance creating a journal entry to fix the inventory and the received not voucher account. There are processing options that prevent the user from doing this. If you did use the match receipt program to void the invoice and you do not see the the open receipt there may be a setup issue.