re: Credit limit changes

Mike Dupaix

VIP Member
re: Credit limit changes


Through workflow, a message should have been sent to the credit/collection manager. Does the effected customer have an assigned manager? The message should be in the workcenter for that manager.

Check your manager's address book to ensure it is set to receive messages.

> We are noticing that when we change the Customer Master Credit limit, that
the notification is not working in work flow.

It looks like there could be an error in the process. We are on B73.3.2
It never allows the change to the credit limit, or approve the amount. This
disables the credit manager from doing their jobs.

Thanks alot

Bill Powell
Client Services Manager
800 676-4427 x7020

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Mike Dupaix
JDE Certified Professional
(630) 904-5373 – Office/Fax
(630) 750-2500 - Cell