Re-assign the Credit Limit Change request to different Credit Manager

erpguy

Member
Hi,

Can anyone suggest a solution to reassign the Credit Limit Approval to new Credit Manager?

The following is the scenario:

1. Updated Credit Limit for Customer (10000) to 1,000,000
2. Selected the Credit Manager's ID (MANAGER1) and submitted the Credit Limit Change.
3. The above Credit Manager's (MANAGER1) has moved to a different department and the Credit Limit change was not approved.
4. Updated Credit Limit for Customer (10000) to 1,000,000
5. Selected the New Credit Manager's ID (MANAGER2) and submitted the Credit Limit Change.
6 The application says "Your changes have been submitted for approval and are pending review"
7. But the Credit Limit change request is not coming to the New Credit Manager's (MANAGER2) queue.

Note: The New Credit Manager is getting fresh Credit Limit changes requests in the Work Centre queue

Appreciate all your inputs.

Thanks,

Anto George
 
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