Random issue with DSI/MEP

smenon69

Active Member
Hi All,

We are randomly having issues with couple of DSI custom scripts where the handheld device loses focus and stops taking input values, the user has to tap power button that makes the screen go blank and comes back and the input field accepts value back again. Any thoughts.

One scenario is cycle count where the user enters the SKU and Quantity that is counted, after few successful quantity inputs suddenly it stops taking input and the user has to perform the workaround by tapping the power button.

Has anyone had similar issues. We are using TC52X Android device OS 10. DSI/MEP version 9.0

Thanks
Satish
 
Back
Top