Printers disappearing from Windows server



Reputable Poster
CformServer x7.01.417.6272
Windows Server 2012 R2 Standard
JDE World 9.2 (AS/400)

We have been having a problem with Windows printers that are configured for Cf7 and actively used randomly disappearing from the Server. Some of the information about the printer is still in the registry but the printers (and its corresponding share name) are gone. This is causing spool files on AS/400 OUTQ's to fail because the printer share name on the server is no longer available.

Bottomline's 1st response when contacted for help was "that's a Windows problem". I can find lots of internet posts from people having the same general issue (Windows printers disappearing) but nothing found so far has been close enough to what we are experiencing.

Has anyone else seen something like this? Any help or advice would be appreciated.

Karen Swaeby