pfaloney
Well Known Member
We had an end user apply a Credit Memo (RM) to an Invoice (RI). However, the Invoice was for less than the Credit Memo (about a $3500 difference). The result, the Credit Memo was closed and an Unapplied Receipt (RU) for the remainder of the Credit Memo.
Two questions:
1: Is this normal? It does not seem to be to me but I am a developer move to more of a functional role.
2: Can it be reversed since this happened 3 months ago and the end user just discovered it.
We are on 8.12.
Two questions:
1: Is this normal? It does not seem to be to me but I am a developer move to more of a functional role.
2: Can it be reversed since this happened 3 months ago and the end user just discovered it.
We are on 8.12.