Outsource or not to outsource?


Well Known Member
All, not sure which forum would apply so i am using this one just to be sure.

Who has made a decision to outsource (or not to outsource) it's JDE support in all or some specific functional areas? Did you outsource the total support or e.g. only tier 1?

I am looking for the pro's and con's of outsourcing within a large JDE organization existing of multiple smaller sized companies.