Output missing even though XML source exist

[Gov]

Hi,

We have couple of instances where invoice program don't have an RD output generated even though XML source exist. if we run the same version in re-print mode it works fine. Not sure what is causing this to happen. Any one happen to come across same scenario?

Appreciate your input!

Thanks,

 

[johndanter]

Long shot....
That could be a for each issue?
Check what the 2 XML files look like in terms of their structure and < tags >

 

[jileto]

Have you tried looking at the debug logs? You need to do it using both print and re-print XMLs. Invalid references might cause the issue you're experiencing.

For example, if the template is displaying a dynamic image, and the PDF renderer cannot access the image, it will generate an error. On the server, no PDF will be generated. But the desktop Word plugin will still generate the PDF, but no image - which will make you think that the template is working. But if you have debug logs on, you'll see the error.

 

[johndanter]

Are they using the same template and has one expired or does it have blank start/end dates

 

[Gov]

Thanks Guys for your insight and Sorry for late response. got busy with other stuff.

Long shot....
That could be a for each issue?
Check what the 2 XML files look like in terms of their structure and < tags >

the XML files looks same and when i use the XML with report template, it produced PDF output without any issue (using desktop BIP).

Have you tried looking at the debug logs? You need to do it using both print and re-print XMLs. Invalid references might cause the issue you're experiencing.

For example, if the template is displaying a dynamic image, and the PDF renderer cannot access the image, it will generate an error. On the server, no PDF will be generated. But the desktop Word plugin will still generate the PDF, but no image - which will make you think that the template is working. But if you have debug logs on, you'll see the error.

i dont find any help with JDE logs and Trace. I am not sure this is the correct place to see errors related to BIP generation. We do have dynamic image display. I am sure the path is accessible and not sure for this instance it had accessing issues. For every 5 mins we have invoice to run in a scheduler. this issue happening very rare and may be once in a month time frame.

Are they using the same template and has one expired or does it have blank start/end dates

Template is good with dates and is active. As i mentioned above it works most of the cases and fails only in rare cases.

 

[jileto]

i dont find any help with JDE logs and Trace. I am not sure this is the correct place to see errors related to BIP generation. We do have dynamic image display. I am sure the path is accessible and not sure for this instance it had accessing issues. For every 5 mins we have invoice to run in a scheduler. this issue happening very rare and may be once in a month time frame.

You're right, looking at JDE logs and Trace will only make sense if the UBE fails.

What I was referring to was the debug logs for BIP. You can turn on BIP debug logs in both the desktop and server. For details, just google (or whatever is your preferred search engine) search using the term "xdodebug".

 

[SounderrajanPeriyasamy]

Can you tell me the size of XML file and how many pages it gets printed when you use desktop BI?

 

[RSalgueiro]

Good morning. I am facing a similar problem mentioned in this thread. The user had launched the print invoice report. On the first attempt, generated the XML but did not generate the PDF output. On the second attempt, it processed smoothly. Same order, same process. Both XMLs files are quite similar. If I process manually the XML that did not generate a PDF on the server, locally it does generate correctly.

 

[cribeiro]

Maybe an issue with the burst setup? Need to investigate the use of the "/" must have it in the beginning and need to be sure about the source path to the very end like:
/R42565/On_Document_xxx/On_Item_xyz

 

[Mike Mackinnon]

Double check the version and ensure that the template is attached to the report version. Go into batch versions, row exit on version to 'Version Detail', then Form Exit to 'Report Definition'. Have had issues before where the template did not attach properly to the version and had to redo process...like the definition got stripped out when promoting OMW or something?