OUI Fat Client Install: Slow install, hanging on removing DV910 and system dirs

[Tom_Davidson]

I am having an issue with OUI. I am installing a fat client Full DV910 package over an existing package using the standard OUI.

It hung for 8 minutes deleting the C:\E910_1\DV910 directory, here is an extract from the install log:

INFO: 03/21/16 05:20:03.333 >>>>> E1RegUtils.e1RegSetValue Key=HKEY_LOCAL_MACHINE Subkey=Software\JDEdwards\OneWorld\Install.ini\E910 Value=End Data=3/21/16 5:20 AM
INFO: 03/21/16 05:20:03.333 <<<<< E1RegUtils.e1RegSetValue
INFO: 03/21/16 05:20:03.333 <<<<< UpdateRegistry.writePathcodeInfoToRegistry
INFO: 03/21/16 05:20:03.334 <<<<< UpdateRegistry.installAction
INFO: Calling Action fileActions11.2.0.2.0 removeDir
selectedNodes = null
source = C:\E910_1\DV910

INFO: Calling Action e1FileActions10.2.0.3.4 RegisterFiles
RegisterFiles_isCleanup = true
RegisterFiles_regDirectory = C:\E910_1\system\bin32

INFO: 03/21/16 05:28:45.850 >>>>> RegisterFiles.installAction
INFO: 03/21/16 05:28:45.850 >>>>> RegisterFiles.commonAction
INFO: Environment Variables:

It is hung again removing the system directory:

INFO: 03/21/16 05:29:23.809 <<<<< CopyAutopilotFiles.installAction
INFO: Calling Action fileActions11.2.0.2.0 removeDir
selectedNodes = null
source = C:\E910_1\system

I am still waiting for the action to be completed (6:07 am), I suspect it will eventually.

I have AV turned off.

Any ideas about the issue?

JDE 9.1, tools 9.1.5.3, Windows 7 Enterprise.

 

[Tom_Davidson]

The system directory was finally deleted after an hour and 24 minutes, here is the log entry:

INFO: 03/21/16 05:29:23.809 <<<<< CopyAutopilotFiles.installAction
INFO: Calling Action fileActions11.2.0.2.0 removeDir
selectedNodes = null
source = C:\E910_1\system

INFO: Calling Action e1GeneralActions10.2.0.3.2 AppendText_Action
AppendText_Action_message = !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!

INFO: 03/21/16 06:53:41.962 !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!
INFO: Calling Action e1FileActions10.2.0.3.4 DeleteDir
DeleteDir_directory = C:\E910_1

INFO: Calling Action e1GeneralActions10.2.0.3.2 AppendText_Action
AppendText_Action_message = !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!

INFO: 03/21/16 06:53:41.962 !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!
INFO: Calling Action e1FileActions10.2.0.3.4 DeleteStartMenuShortcutDir
DeleteStartMenuShortcutDir_shortcutDir = ..\Oracle - JDE_E910_Client1

INFO: Calling Action e1GeneralActions10.2.0.3.2 AppendText_Action
AppendText_Action_message = !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!

INFO: 03/21/16 06:53:41.962 !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!
INFO: Calling Action ntw32FoldersActions10.2.0.3.0 ntCreateDesktopItem
selectedNodes = null
groupName = null
itemName = JD Edwards Solutions Explorer
exeName = null
paramName = null
workingDir = null
iconFileName = null
icon = null
multiparamName = null
runAsAdmin = null

INFO: Calling Action e1GeneralActions10.2.0.3.2 AppendText_Action
AppendText_Action_message = !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!

INFO: 03/21/16 06:53:41.978 !!! The reverse of the following action is performed during DEINSTALLATION. Ignore it in an installation log. !!!

Also I have done the NTFS disk check and it found no errors.

Tom