Not able to do ship confirmation from Citrix, Fat client works fine

CNC_IND

Member
Not able to do ship confirmation (application P4205). When try to do ship confirmation by selecting the Location and click OK, it gives error.

But when follow the same process from fat client it works fine.

Attached is log file from thin client.

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4992/7352 Wed Aug 27 15:34:36 2008 jdb_ctl.c2763
Starting OneWorld

4992/7352 Wed Aug 27 15:34:53 2008 combined.c344
RDEL0000045 - Could not open tables for reliable event delivery (F90703 and F90704). Reliable event delivery will be disabled

4992/7352 Wed Aug 27 15:34:54 2008 Environment.cpp172
Solution Explorer Started

4992/6880 Wed Aug 27 15:37:59 2008 dbperfrq.c386
OCI0000178 - Unable to execute - UPDATE PRODDTA.F41021_ADT SET LIPBCK=:BND1,LIOT1P=:BND2,LIOT2P=:BND3,LIHCOM=:BND4,LIPCOM=:BND5,LIFCOM=:BND6,LIJOBN=:BND7,LIPID=:BND8,LIUPMJ=:BND9,LIUSER=:BND10,LITDAY=:BND11,LICFRGUID=:BND12,LICFRMKEY=:BND13,LICFRPID=:BND14,LICFRUSER=:BND15,LICFRSEQN=LICFRSEQN+1 WHERE ROWID = :LASTROWID

4992/6880 Wed Aug 27 15:37:59 2008 dbperfrq.c393
OCI0000179 - Error - ORA-01410: invalid ROWID

4992/6880 Wed Aug 27 15:37:59 2008 jdb_drvm.c938
JDB9900401 - Failed to execute db request

4992/6880 Wed Aug 27 15:37:59 2008 jdb_exet.c2594
JDB3600011 - Failed to perform Update for F41021

4992/6880 Wed Aug 27 15:40:36 2008 dbperfrq.c386
OCI0000178 - Unable to execute - UPDATE PRODDTA.F41021_ADT SET LIPBCK=:BND1,LIOT1P=:BND2,LIOT2P=:BND3,LIHCOM=:BND4,LIPCOM=:BND5,LIFCOM=:BND6,LIJOBN=:BND7,LIPID=:BND8,LIUPMJ=:BND9,LIUSER=:BND10,LITDAY=:BND11,LICFRGUID=:BND12,LICFRMKEY=:BND13,LICFRPID=:BND14,LICFRUSER=:BND15,LICFRSEQN=LICFRSEQN+1 WHERE ROWID = :LASTROWID

4992/6880 Wed Aug 27 15:40:36 2008 dbperfrq.c393
OCI0000179 - Error - ORA-01410: invalid ROWID

4992/6880 Wed Aug 27 15:40:36 2008 jdb_drvm.c938
JDB9900401 - Failed to execute db request

4992/6880 Wed Aug 27 15:40:36 2008 jdb_exet.c2594
JDB3600011 - Failed to perform Update for F41021

4992/6880 Wed Aug 27 15:40:36 2008 dbperfrq.c386
OCI0000178 - Unable to execute - UPDATE PRODDTA.F41021_ADT SET LIPBCK=:BND1,LIOT1P=:BND2,LIOT2P=:BND3,LIHCOM=:BND4,LIPCOM=:BND5,LIFCOM=:BND6,LIJOBN=:BND7,LIPID=:BND8,LIUPMJ=:BND9,LIUSER=:BND10,LITDAY=:BND11,LICFRGUID=:BND12,LICFRMKEY=:BND13,LICFRPID=:BND14,LICFRUSER=:BND15,LICFRSEQN=LICFRSEQN+1 WHERE ROWID = :LASTROWID

4992/6880 Wed Aug 27 15:40:36 2008 dbperfrq.c393
OCI0000179 - Error - ORA-01410: invalid ROWID

4992/6880 Wed Aug 27 15:40:36 2008 jdb_drvm.c938
JDB9900401 - Failed to execute db request

4992/6880 Wed Aug 27 15:40:36 2008 jdb_exet.c2594
JDB3600011 - Failed to perform Update for F41021
 
Some configuration information would help (version of E1, Tools Release level, version of Citrix, etc.). The only thing I can tell for certain is that you're using an Oracle database.

The step to try to diagnose whether this is a Citrix environment problem, or a Citrix server problem is to try the operation that is erroring on the Citrix server, but logged into the main fat client environment, i.e. log in PD7334 instead of WPD7334 (or whatever your version is).

The main difference between the 2 is where the BSFNs are mapped to run. If the same error occurs in both environments from the Citrix server, then it is a problem with the environment configuration. If the error occurs no matter which environment you use, then it is a problem with the Citrix box itself.

Let us know which, as well as the other info.
 
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