gina13tiger
Active Member
Hello
We had an instance where our users inadvertently assigned the wrong parent number to a series of child accounts. The right parent has since been updated on the child accounts; however, when attempting to print a statement for the parent or process a cash receipt, the existing AR records are not populating as they reflect the old, incorrect parent. We were hoping that the AR speed status change program would be able to do this; however, parent number is not a field available in this application for update. R03B802 seems to only look at updating the payor or the alpha name, but not the parent (PA8) field.
Any suggestions would be appreciated!
We had an instance where our users inadvertently assigned the wrong parent number to a series of child accounts. The right parent has since been updated on the child accounts; however, when attempting to print a statement for the parent or process a cash receipt, the existing AR records are not populating as they reflect the old, incorrect parent. We were hoping that the AR speed status change program would be able to do this; however, parent number is not a field available in this application for update. R03B802 seems to only look at updating the payor or the alpha name, but not the parent (PA8) field.
Any suggestions would be appreciated!
