Kernel does not exist/Web Exception Error

[nrferrie]

Hi List,
we are migrating to a new iSeries server. We have restored everything from tape to the new server for testing. Everything seemed to be running fine until I ran a LINKBSFN. Now we are getting Web Exception Errors on the web when trying to run P986116, BV or trying to submit a job.

enterprise server logs show:
1722/18 MAIN_THREAD Mon Jun 14 06:53:36.737192 ipcmisc.c299
process 1722 <E812SYS/JDENET_N> registered in entry 0

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.200632 netsig.c171
net process: adding process 1726 in Unregister list.

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.206384 netsig.c353
Kernel Process 1726 has died

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.206712 netsig.c179
net process: process 1726 set to Zombie

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.206928 ipcmisc.c299
State information for process 1726, User=NRFERRIE, Role=*ALL, Environment=JPD812, Profile=JDE , Application=P986116, Client Machine=WASRICH2.DEELEY.LAN, Version=UNKNOWN, Thread ID=48, Thread Name=WRK:NRFERRIE_80000000_P986116.

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.207072 ipcmisc.c299
Call stack for process 1726, thread 48:
CRUNTIME/UNKNOWN/IsClearCacheOnTheWebPresent
CINSTALL/B9600500/GetServicePackRelease

1722/18 MAIN_THREAD Mon Jun 14 07:06:27.207208 ipcmisc.c299
API ipcSawZombieProcV1 : process 1726 set to Zombie in entry 3

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.127920 netsig.c171
net process: adding process 1728 in Unregister list.

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.128192 netsig.c353
Kernel Process 1728 has died

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.128480 netsig.c179
net process: process 1728 set to Zombie

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.128704 ipcmisc.c299
State information for process 1728, User=NRFERRIE, Role=*ALL, Environment=JPD812, Profile=JDE , Application=P986116, Client Machine=WASRICH2.DEELEY.LAN, Version=UNKNOWN, Thread ID=51, Thread Name=WRK:NRFERRIE_80000000_P986116.

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.128848 ipcmisc.c299
Call stack for process 1728, thread 51:
CRUNTIME/UNKNOWN/IsClearCacheOnTheWebPresent
CINSTALL/B9600500/GetServicePackRelease

1722/18 MAIN_THREAD Mon Jun 14 07:06:33.128992 ipcmisc.c299
API ipcSawZombieProcV1 : process 1728 set to Zombie in entry 5

and also:

Kernel 1726 does not exist, return eAssociateKernelNotExist


WebSphere logs show:
14 Jun 2010 07:05:57,042 [Line ?] [APP ] NRFERRIE - [RUNTIME] P986116_W986116A, at ER Line = 4, Executed System Function : Press Button on Push Button Control
14 Jun 2010 07:05:57,042 [Line ?] [APP ] NRFERRIE - [RUNTIME] SysFunc Params :
14 Jun 2010 07:05:57,042 [Line ?] [APP ] NRFERRIE - [RUNTIME] Param index : 0 Param value = 37
14 Jun 2010 07:05:57,043 [Line ?] [APP ] NRFERRIE - [RUNTIME] Number of params processed :1
14 Jun 2010 07:05:57,043 [Line ?] [SEVERE] NRFERRIE - [RUNTIME] Unable to open form986116_W986116A
14 Jun 2010 07:05:57,043 [Line ?] [SEVERE] NRFERRIE - [RUNTIME] Exception caught: com.jdedwards.runtime.base.SystemException: There was a problem with the sever while running the business function IsClearCacheOnTheWebPresent.\nPlease exit the application and restart it.\nButton clicked Line number 1\nP986116_W986116A
com.jdedwards.runtime.base.SystemException: There was a problem with the sever while running the business function IsClearCacheOnTheWebPresent.\nPlease exit the application and restart it.\nButton clicked Line number 1\nP986116_W986116A
at com.jdedwards.runtime.engine.form.FormEngine.doEvent(Unknown Source)
at com.jdedwards.runtime.vtcomponent.form.VTForm.doEvent(Unknown Source)
at com.jdedwards.runtime.engine.ButtonEngine.onClick(Unknown Source)
at com.jdedwards.runtime.vtcomponent.VTButton.sysPressButton(Unknown Source)
at com.jdedwards.runtime.er.SysFunctionStatement.execute4(Unknown Source)
at com.jdedwards.runtime.er.SysFunctionStatement.execute3(Unknown Source)
at com.jdedwards.runtime.er.SysFunctionStatement.execute2(Unknown Source)
at com.jdedwards.runtime.er.SysFunctionStatement.execute(Unknown Source)
at com.jdedwards.runtime.er.StatementBlock.execute(Unknown Source)
at com.jdedwards.runtime.er.IfStatement.execute(Unknown Source)
at com.jdedwards.runtime.er.StatementBlock.execute(Unknown Source)
at com.jdedwards.runtime.er.ERModule.executeEventRules(Unknown Source)
at com.jdedwards.runtime.engine.form.FormEngine.doEvent(Unknown Source)
at com.jdedwards.runtime.engine.form.FindBrowseEngine.initializeForm(Unknown Source)
at com.jdedwards.runtime.vtcomponent.form.VTForm.windowDidShow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.showWindow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.startForm(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processOpenFormEvent(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processVTSystemEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processVTEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processEventLoop(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.run(Unknown Source)
at com.jdedwards.base.util.ThreadPool$WorkerThread.run(Unknown Source)

 

[ebearman]

Did you change the System Name or is it different than the machine where you ran the backup? Is all software correctly installed?

 

[nrferrie]

System name is the same. This is a restore from a System Save on the Production server. Everything runs fine in the environment I did not do a LINKBSFN in (DV812). This error only occurs on the Web Client. The WEBDEV Clients running the local WEB are fine.

 

[Joel]

[ QUOTE ]
Hi List,
we are migrating to a new iSeries server. We have restored everything from tape to the new server for testing.

[/ QUOTE ]

Hi, you have copied the E812SYS lib and Bin32 and spec folders from IFS to a new server. How are you testing this because I can see JPD812 in the log posted by you.

[ QUOTE ]
1722/18 MAIN_THREAD Mon Jun 14 07:06:27.206928 ipcmisc.c299
State information for process 1726, User=NRFERRIE, Role=*ALL, Environment=JPD812, Profile=JDE , Application=P986116, Client Machine=WASRICH2.DEELEY.LAN, Version=UNKNOWN, Thread ID=48, Thread Name=WRK:NRFERRIE_80000000_P986116.


[/ QUOTE ]

Have you created a separate OCM mapping for your user Id in JPD812 to run logic on the new server ? If this is the case check your server map OCM's as well.

Also try doing a porttest on the new server for the JPD812 environment

 

[ebearman]

Let me repeat my second question from above: Is all software correctly installed? Furthermore: Did you GO LICPGM and display, making sure none show in error? Did you compare the list to the system you ran the SAVE 21? Did you run CHKPRDOPT? These are all necessary steps after a restore.
Did you check WRKRDBDIRE?